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Managing the patient waitlist

Add, update, and remove people from your practice waitlist.

Use the Waitlist to track people who are waiting for intake or clinician assignment.

In this guide, we'll cover:

  • Adding a waitlist record

  • Editing a record

  • Deleting a record

Adding a waitlist record

To add someone to the waitlist:

  1. Open Waitlist.

  2. Select Add Record.

  3. Enter the person's name, email, phone number, and reason for therapy.

  4. Add a referral source, priority, or clinician match if needed.

  5. Save the record.

Allia records who added the entry, when it was added, and when it was last changed.

Editing a record

To edit a waitlist record:

  1. Open Waitlist.

  2. Select the record.

  3. Select Edit.

  4. Update the information.

  5. Save your changes.

Deleting a record

To delete a waitlist record:

  1. Find the record.

  2. Select Delete.

  3. Confirm the deletion.

Important: Deleting a waitlist record is permanent.

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