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Setting up services and fees

Add, edit, and remove the private pay services your practice uses.

Use Services & Fees to set up reusable private pay services. When a clinician selects one for a patient, Allia fills in the default fee. The fee can be changed before payment is collected.

In this guide, we'll cover:

  • Adding a service

  • Editing a service

  • Removing a service

Before you begin

Anyone who can view payments can see the Services & Fees list. Only people who can edit payments can add, edit, or remove services.

Note: If you don't see Add service or the row actions, ask a practice administrator to update your access.

Adding a service

To add a service:

  1. From the left menu, select Billing.

  2. Select Services & Fees.

  3. Select Add service.

  4. Enter a unique Service name.

  5. Enter a Default fee greater than $0.

  6. Enter an optional internal Description.

  7. Select Add service.

Editing a service

To edit a service:

  1. Find the service in the table.

  2. Select Edit.

  3. Update the Service name, Default fee, or Description.

  4. Select Save changes.

Note: Changes apply to services created in the future. Charges already created for patients won't change.

Removing a service

To remove a service:

  1. Find the service in the table.

  2. Select the delete icon beside the service.

  3. Confirm the removal.

Important: Removing a service prevents it from being selected for future private pay charges. Existing patient charges won't change.

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