Starting a new message helps you connect instantly with patients through secure chat.
Here’s how:
From the left navigation panel, click Messages.
The web messaging screen opens, showing a list of patients who have downloaded the app.
Use the search bar to find the patient you're looking for.
Click on the patient’s name to open their chat.
Type your message and press Enter to send.
💡 Even if a patient hasn’t messaged before, they’ll still appear in your list with a “No messages yet” label.
You can view:
The patient’s online/offline status
The time each message was sent