Set up your calendar, availability, locations, and holidays before patients begin booking. You can allow patient self-scheduling or manage every appointment yourself.
Connect Google Calendar
To connect your calendar:
Open Calendar Setup.
Select the Calendar tab.
Select Add New Calendar.
Sign in with your Google account.
Set your calendar rules
In Office Policies, review these settings:
Time Zone: Confirm your local time.
Slot Size: Choose the default length for appointments that patients book.
Booking Period: Choose how far ahead patients can view availability.
Scheduling Cutoff: Set the minimum notice required for a booking.
Buffer Time: Add time between appointments.
Reschedule Policy: Set the required notice and the number of times a patient can reschedule.
Session Transcription: Turn on recording and AI-generated transcripts. Patients are asked for consent before each session.
Add a service location
To add a physical location:
Open the Calendar tab.
Go to Service Location.
Enter the office address.
Select Save.
Set a preferred location, if needed.
The saved address is available when you or a patient books an onsite appointment. Allia's built-in telehealth room does not need additional setup.
Set weekly availability
The Availability tab controls the times patients can book.
Turn on self-scheduling: Turn on the days you work and enter your hours.
Turn off self-scheduling: Turn off every day. You can still schedule patients from your dashboard.
To add a break, create more than one time block on the same day. For example, use one block from 9:00 AM to 12:00 PM and another from 1:00 PM to 5:00 PM.
Set availability for one date
Use date-specific hours when one day differs from your weekly schedule.
Select the date.
Add the hours for that day.
Save your changes.
These hours apply only to the selected date and replace your regular availability for that day.
Block holidays
To automatically block holidays each year:
Open the Holidays tab.
Choose US or UK.
Turn on each holiday your practice observes.
