Allia’s calendar is designed to protect your time and simplify your workflow. Whether you want patients to self-schedule or you prefer to manage every booking yourself, setup only takes a few minutes.
Tab 1: Calendar Setup
Calendar Sync
Connect Your Calendar: Click Add New Calendar and sign in with your Google credentials.
Why it matters: Any event marked "Busy" on your external calendar will automatically block that time in Allia. This prevents double-bookings without you having to update two different systems.
Define the Rules
Set your "Office Policies" to automate how the system handles bookings:
Slot Size: Sets the default length for patient self-booked sessions (e.g., 45 or 50 min).
Booking Period: Choose how many months into the future a patient can see your availability.
Notice Period: Set this to 24 Hours to prevent last-minute or same-day surprise bookings.
Customize View: Time Zone: Confirm your local time to ensure all appointments sync correctly.
Time Format: Toggle between a 12-hour or 24-hour clock.
Buffer Time: Add 10–15 minutes here to ensure you have a "breather" between sessions for notes or rest.
Manage Locations
Physical Addresses: Under the Calendar tab, go to Service Locations. Enter your office address(es) and click Save. These locations will be available to select when you or your patient books an on-site appointment.
Integrated Telehealth: No extra setup required. Allia includes a built-in, HIPAA-compliant video room.
Tab 2: Set Your Availability
The Availability Tab controls what patients can see and book themselves through the Allia app.
Patient Self-Scheduling:
To enable: Toggle the days you want to work to "On" and set your hours.
To disable: Toggle all days to "Off." You can still book clients manually from your dashboard, but they won't be able to pick their own times in the app.
Adding Lunch Breaks (Split Shifts):
You can add multiple available time blocks to a single day to create gaps.
Example: Create one block from 9:00 AM – 12:00 PM and a second from 1:00 PM – 5:00 PM. The gap in the middle is automatically reserved for your lunch.
Date-Specific Availability (Overrides):
Use date-specific hours when you need to override your regular weekly schedule for a particular day (for example, shorter hours during holidays or special events).
To set date-specific availability:
Select the specific date you want to modify.
Add the working hours for that day.
Save your changes.
These hours will apply only to the selected date and will override your usual availability for that day.
Tab 3: Holidays
Auto-Block Holidays: Select your country (US or UK).
Observe: Toggle the specific national holidays you observe.
Result: Allia will automatically block these dates from your schedule every year, so you never have to remember to manually close your office for holidays.
