Patients and clients can use the Appointments tab to review upcoming, cancelled, and completed visits.
Find appointments
Appointments appear in two places:
Home Screen: Shows confirmed upcoming sessions.
Appointments Tab: Organizes sessions into Upcoming, Cancelled, and Completed.
Attend a session
Available actions depend on the appointment type:
Telehealth Sessions: Use Join Button to enter the virtual room, or Copy Link to open the session on another device.
In-Person Visits: Review the clinic address and use Get Directions to open turn-by-turn directions.
Manage requests and updates
Pending Appointments: A proposed time appears as a request. The patient or client can select Accept or Decline, which updates the clinician dashboard.
Red Dot: Appears on an appointment card when details change.
Notification Counter: Appears on the Appointments icon when there is new activity.
Note: For telehealth issues, suggest checking the connection or using Copy Link to try another device.