Share these steps with patients and clients so they can set up Allia and connect their account to your clinician dashboard.
Set up an account
They must use the email address you have on file for them.
To set up an account:
Download Allia from the App Store or Google Play. , or open the client web portal.
Tap Start my journey.
Enter the email address on file with your practice.
Enter the 6-digit verification code sent to that email address.
Create a password.
Complete the profile
Allia asks for details used to personalize care and keep clinical and insurance records accurate:
Identity: Full legal name and date of birth.
Contact: Phone number and home address.
Personal details: Gender identity, preferred pronouns, and the sex or gender information required for insurance.
Choose app settings
During setup, patients and clients can choose:
Wellness sync: Connect an Apple Watch, Fitbit, or Google Fit to share sleep and activity trends.
Notification preferences: Receive appointment reminders and messages by push notification, email, or SMS.
Easy access: Enable Face ID or Touch ID for secure access.
Note: Wellness sync is available in the app only.
Use the Home screen
After setup, patients and clients arrive at the Home Screen.
From the Home screen, they can:
Join telehealth: Enter virtual sessions from the app or portal.
Message securely: Send updates or files in a HIPAA-compliant space.
Complete tasks: View and complete assigned assessments or forms.
Support and privacy
Data control: Patients and clients can stop sharing specific data categories or disconnect devices at any time.
Technical help: For help with syncing or signing in, contact support@allia.health.