The telehealth room lets you hold a secure video session and document care in the same workspace.
Start transcription
How transcription starts depends on the Session Transcription setting in Calendar Settings.
When Session Transcription is enabled
Before joining, the patient chooses I Consent or I Do Not Consent.
I Consent: Transcription starts automatically when the session begins.
I Do Not Consent: The session begins without transcription.
If the patient later agrees, select Start Transcribing and confirm that you obtained their consent.
When Session Transcription is disabled
The patient does not see a consent prompt. To transcribe the session, select Start Transcribing and confirm that you obtained the patient’s consent.
Important: Obtain the patient’s consent before starting transcription.
Pause or resume transcription
After transcription starts, you can pause and resume it during the session.
Review the transcript and draft note
After a transcribed session, Allia creates a transcript and a draft clinical note. The draft uses your selected documentation preferences, such as SOAP or DAP.
Open Transcripts from the Patient Dashboard to review or delete the transcript. Review and edit the draft note before finalizing it.
Take notes in the sidebar
Use the sidebar to record notes during the session. When the session ends, Allia adds this text to the patient’s Notes tab.
End or reconnect to a session
Selecting End Session closes the room for you and the patient. The appointment link can no longer be used.
If you ended the session by mistake, open the Patient Dashboard and start a new Instant Meeting. Allia sends the patient a new link by email and app notification.
Use technical controls
Audio and video: Turn your microphone and camera on or off.
Speaker settings: Choose an available audio output.
Screen sharing: You or the patient can share a screen.