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Using the Patient Details dashboard

Find patients and review appointments, documentation, billing, and insurance items that may need attention.

Patient Details brings important administrative and clinical information into one table. Use it to find work that may need attention without opening every patient chart.

In this guide, we'll cover:

  • Opening Patient Details

  • Finding a patient

  • Understanding the table

  • Using the page as a work queue

Opening Patient Details

To open Patient Details:

  1. From the left menu, expand Home.

  2. Select Patient Details.

Finding a patient

Use Search by Patient Name to find someone. Select Filter to narrow the list.

Understanding the table

Each row can show:

  • Name and Email ID: The patient's name and email address.

  • Care Team: The clinicians assigned to the patient.

  • Last Appointment: The most recent appointment.

  • Next Appointment: The next scheduled appointment.

  • Unsigned Notes: Notes that still need completion or signature.

  • Submitted Claims: Submitted claim activity and statuses.

  • Submitted Invoices: Submitted invoices and their statuses.

  • Insurance Last Verified: The most recent insurance verification date.

  • Comments: Comments associated with the patient.

Using Patient Details as a work queue

Use the table to identify patients who:

  • Have unsigned notes

  • Have claims that need attention

  • Have outstanding invoices

  • May need insurance information reviewed

  • Have an upcoming appointment

Note: The patients and information shown depend on your account, role, and permissions.

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