The Comment feature lets teams share feedback, clarify details, and collaborate directly within patient records. It keeps communication organized by tying every discussion to the exact item it relates to, so nothing gets lost or scattered across messages.
Comment on an Item
1. Gain Access
To leave comments, a user must have Comment access for the specific item or module.
Permissions are defined by the workspace administrator or the clinician who shared the item.
If you do not see the comment panel, you likely don’t have access to comment on that item.
2. Post a Comment
Once access is granted, you can add comments on items within the following modules:
Notes
Treatment Plan
Assessments
Self-Report
Record
Medication
Forms
Transcripts
To post a comment:
Open the item.
Select Comments or the comment icon.
Type your message in the comment field.
Click Post to save.
Comments are saved instantly and attached to the item for all authorized users to view.
3. Visibility
Any user who has been granted access to the item can view and respond to comments.
Multiple team members can collaborate on the same item, making it easier to review clinical documents, treatment plans, or patient updates.
All comments stay linked to the specific item, maintaining clarity and context.
Notes
Commenting is permission-based. If you cannot add or view comments, check your access level.
Comments do not replace clinical notes or documentation; they are intended for internal communication only.