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Collaborative Patient Care: Managing the Care Team

Updated over a month ago

The Care Team feature enables collaborative patient care by allowing multiple clinicians to access a patient's clinical data and perform shared actions. This ensures coordinated care while maintaining proper access control.

Steps to Manage a Patient's Care Team

1. Access Management

To manage a patient's care team, you must have access to the Manage Care Team feature.

2. Add or Remove Clinicians

  • If you have access, you can add or remove clinicians from a patient’s care team.

  • Limitations:

    • Only a clinician can be added to a patient’s care team.

    • A maximum of 5 clinicians can be added per patient.

3. Access Granted

  • Any clinician added to the care team will have access to all clinical data of the patient, according to the access permissions defined in their main access management.

  • Clinicians can perform actions granted by their access, such as:

    • Creating appointments

    • Sending forms

    • Creating claims for the patient

4. Removing a Primary Clinician

  • A clinician cannot be removed from the practice if they currently have patients assigned to them.

  • To remove a primary clinician, reassign their patients to another clinician first to ensure no patient remains unassigned.

Notes & Tips

  • Only users with the appropriate access can manage the care team.

  • Maintaining a well-defined care team ensures proper collaboration and prevents access conflicts.

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