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Appointments: View, Join, Accept, or Decline

Updated over 2 weeks ago

You can manage all your appointments directly from the app, whether they’re confirmed, pending, completed, or cancelled.

Viewing your appointments

Appointments appear:

  • On the Home screen if a confirmed one is coming up

  • In the Appointments tab at the bottom of the screen

The Appointments tab has three sections:

  • Upcoming (includes confirmed & still-pending appointments)

  • Cancelled

  • Completed

Telehealth appointments

For online appointments, you’ll see:

  • The appointment time

  • The clinician’s name

  • A Join button

  • A Copy link button

  • Full appointment details when tapping the arrow

You can join directly from your mobile device.

On-site appointments

For in-person visits, you’ll see:

  • The clinic’s location

  • A Get directions button

  • Full appointment details

Pending appointments

If a clinician proposes a new time:

  • You’ll see it under Pending appointments

  • Tap Accept or Decline

  • The status updates for both sides instantly

Appointment indicators

  • If an appointment is updated, a red dot appears on the appointment card

  • A counter also appears on the Appointments tab icon at the bottom

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